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Universal Context and the CRM after the database

Why agent-driven CRMs need consistent meaning, not just a prettier database.

CRM · Published February 2026 · 10 min read

What a CRM is, why it matters, and how modern teams use it

A practical guide to what a CRM is, why it matters, and how modern teams use it across the customer lifecycle.

CRM · Published January 2026 · 11 min read

Revenue operations: building a calm, coherent revenue engine

An overview of what RevOps is, what it is not, and how to build a calm, coherent revenue system without fragile bureaucracy.

Revenue Operations · Published January 2026 · 8 min read
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